Legal

Terms of Service

Last updated: December 2024

§ 1 Scope

(1) These Terms of Service apply to all contracts between TeamDT (hereinafter "Provider") and the customer regarding the use of the software "TeamDT" as Software-as-a-Service (SaaS).

(2) Deviating terms and conditions of the customer do not become part of the contract unless the Provider expressly agrees to their validity in writing.

§ 2 Subject Matter

(1) The Provider makes the web-based software "TeamDT" available to the customer for use via the Internet.

(2) The scope of functions of the software results from the current service description on the Provider's website.

(3) The Provider is entitled to further develop and improve the software, provided that the contractually agreed services are not significantly restricted.

§ 3 Registration and Contract Conclusion

(1) The use of TeamDT requires registration. The customer must provide truthful and complete information.

(2) By registering, the customer submits an offer to conclude a user agreement. The contract is concluded when the Provider accepts the offer.

§ 4 Usage Rights

(1) The Provider grants the customer a non-exclusive, non-transferable right to use the software for the duration of the contract.

(2) The customer may only use the software for their own business purposes. Transfer to third parties is only permitted with the prior written consent of the Provider.

§ 5 Customer Obligations

The customer agrees to:

  • Keep their access data confidential and protect it from third-party access
  • Use the software only in compliance with applicable laws
  • Not take any measures that could impair the functionality of the software
  • Not upload any content that violates applicable law
  • Inform the Provider immediately if they become aware of any misuse of their access data

§ 6 Prices and Payment

(1) Current prices can be viewed on the Provider's website.

(2) Billing is monthly in advance. The customer receives an invoice by email.

(3) All prices are exclusive of statutory VAT.

(4) In case of late payment, the Provider is entitled to block access to the software.

§ 7 Availability

(1) The Provider strives to achieve an availability of the software of 99% on an annual average.

(2) Excluded from this are times when the software is not available due to maintenance work, technical disruptions, or force majeure events.

(3) Planned maintenance work will be announced to the customer with 48 hours notice when possible.

§ 8 Data Protection and Data Security

(1) The Provider processes personal data in accordance with the General Data Protection Regulation (GDPR). Details can be found in the Privacy Policy.

(2) The Provider takes appropriate technical and organizational measures to protect customer data.

(3) Upon request, the Provider will provide a Data Processing Agreement (DPA).

§ 9 Liability

(1) The Provider is liable without limitation for intent and gross negligence, as well as for damages resulting from injury to life, body, or health.

(2) In case of slightly negligent breach of essential contractual obligations, liability is limited to the foreseeable, contract-typical damage.

(3) Any further liability is excluded.

§ 10 Contract Duration and Termination

(1) The contract runs for an indefinite period and can be terminated by either party at any time at the end of the respective billing period.

(2) The right to extraordinary termination for good cause remains unaffected.

(3) After termination of the contract, the customer has 30 days to export their data. After that, all data will be deleted.

§ 11 Changes to Terms

(1) The Provider is entitled to change these Terms of Service. Changes will be communicated to the customer by email.

(2) If the customer does not object within 30 days of receiving the change notification, the changes are deemed accepted.

§ 12 Final Provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

(2) The place of jurisdiction, insofar as legally permissible, is the Provider's place of business.

(3) Should individual provisions of these Terms be invalid, the validity of the remaining provisions remains unaffected.